A group of people coming together to make a product that makes others lives better — That’s magic. ✨ At DiRAD, we believe that we can only make that magic with the right team on our side. Each month, we like to check in with…
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Government agency provided services are a necessity for millions of people across the United States. Gaining access to those services and the information associated with them should be easy, especially when it’s as important as getting help for housing, childcare, or food. And even though…
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DiRAD is committed to creating a workplace that supports and encourages its employees to be the best they can be. We believe that by supporting them, they are better equipped to support our customers. We do this by highlighting the incredibly talented individuals who make…
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Admissions officers are overwhelmed with the various aspects of enrollment throughout the year. In today’s world, colleges and universities need to do more than send fliers to high schools. With more prospective students doing their research online and debating the value of higher education, it’s…
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DiRAD strives to be a supportive workplace, by encouraging our team to enjoy their hobbies and focus on health. We love finding new ways to improve our offerings and make this a great place to work, so we make it a point to check in…
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The addition of digital tools in the healthcare industry is changing the connected experiences of patients, care teams, and administrators in a way that delivers more empathy to the customer journey. The COVID-19 pandemic has made managing high volumes of patient interactions a larger obstacle…
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At DiRAD, teamwork is everything. Each month we like to highlight a member of our team doing great things with a Company Spotlight. This month’s Company Spotlight is focused on Human Resources Coordinator, Kim Santandera! How long have you been at DiRAD? Just over a…
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The days of a stationary desk phone are almost entirely a thing of the past. Cloud calling is a unified communication service that replaces the need for conventional phone systems. These can be web-based systems or application based and they’re revolutionizing how teams communicate. At…
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Here at DiRAD Technologies, we pride ourselves on the quality of our team members. One thing that sets our office apart from others, is the addition of two four-legged friends. Each month we highlight a team member, and this month we’re highlighting DiRAD’s feline team…
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Many customers judge a company by the customer experience they offer. It’s not enough to have a great product/service anymore. Bad customer service can mean a customer(s) forever lost. There are key aspects of the CX journey that customers expect in 2022 to keep them…
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