Your workplace needs are evolving. Be prepared for what comes next. Customize a secure and affordable unified communications system to improve internal communication, workflow processes, and enhance the customer experience for your organization. Whether you are looking to reach a large number of people all at once, switch to a cloud-based phone system, utilize chatbots to help customers after-hours, or have live agents answer company calls, we have a solution for you. Browse our business communication system options below or contact us to talk through your needs.
Contact Center Technology
Take customer service to the next level with adaptable contact center & live answering solutions.
VoIP Phone Systems (Nextphone)
Locally-supported & cost-effective VoiP phone service Capital Region businesses trust.
Interactive Voice Response
Leverage AI, machine learning, and VoIP technologies to provide interactive, 24/7 services.
Mass Notifications & Alerts
Custom-designed notification systems communicate urgent messages across all channels, to any number of people.
Outsourced Contact Center
New York based agents provide a tailored, cost-effective solution to meet your business’s customer service needs.
Chatbot & Virtual Assistants
Utilize chatbots with AI-driven conversational speech capabilities to enhance your customer service offerings.