Your workplace needs are evolving. Be prepared for what comes next. Customize a secure and affordable unified communications system to improve internal communication, workflow processes, and enhance the customer experience for your organization. Whether you are looking to reach a large number of people all at once, switch to a cloud-based phone system, utilize chatbots to help customers after-hours, or have live agents answer company calls, we have a solution for you. Browse our business communication system options below or contact us to talk through your needs.
![](https://www.dirad.com/wp-content/uploads/2022/02/Rectangle-1461.png)
Contact Center Technology
Take customer service to the next level with adaptable contact center & live answering solutions.
![](https://www.dirad.com/wp-content/uploads/2022/02/Rectangle-1462.png)
Outsourced Contact Center
New York based agents provide a tailored, cost-effective solution to meet your business’s customer service needs.
![](https://www.dirad.com/wp-content/uploads/2022/02/Rectangle-1463.png)
Interactive Voice Response
Leverage AI, machine learning, and VoIP technologies to provide interactive, 24/7 services.
![](https://www.dirad.com/wp-content/uploads/2022/02/Rectangle-1464.png)
Mass Notifications & Alerts
Custom-designed notification systems communicate urgent messages across all channels, to any number of people.
![](https://www.dirad.com/wp-content/uploads/2022/02/Rectangle-1466.png)
Virtual Customer Assistants and Chat Bots
Utilize chatbots with AI-driven conversational speech capabilities to enhance your customer service offerings.
![](https://www.dirad.com/wp-content/uploads/2022/02/cloud-icon.png)
Amazon Web Services
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed eu porttitor turpis.
How Can We Help?
"*" indicates required fields