There’s an old saying in the restaurant industry: ‘Just give them the pickle.’ It comes to the point where you simply cannot nickel and dime your customers. You give the customer the pickle on the side, and they enjoy their meal and come back another…
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In today’s digital world, it’s easy to get caught up in the glow of our screens. But for many employees at DiRAD, the workday ends with a trade for fresh air and wide-open space. This isn’t just about personal preference, movement and hobbies like walking,…
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What do you think of when you picture 1984? Parachute pants and giant shoulder pads were the clothing items to have. Cabbage Patch Dolls, Rainbow Bright, and GI Joe were the ‘it’ toys. Ghostbusters, Indiana Jones, and The Karate Kid ruled our movie screens. What…
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In the quiet hum of daily life, many find solace and passion in activities pursued outside of work or obligation. Among these pursuits, music stands out as a rewarding hobby for countless individuals. From the rhythmic tap of a drum to the soaring melody of…
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In today’s data-driven world, businesses are increasingly turning to real-time analytics to enhance customer interactions. Before diving in, it’s good to identify specific customer-centric goals and desired outcomes you aim to achieve. What are your customer pain points? How can AI help you address them?…
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In today’s fast-paced work environment, feeling overwhelmed and overworked is not uncommon. Burnout, often described as feeling mentally exhausted and emotionally drained, is a serious issue that can significantly impact your well-being and productivity. Here at DiRAD Technologies, we have open conversations about mental health…
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Artificial Intelligence is evolving at a rapid rate and popping up in every aspect of human life. While certain aspects of AI are still being perfected, like generative AI and its tendency to add and subtract fingers at will, there are AI applications that have…
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It’s easy to get bogged down by everyday responsibilities, but it’s important to make time for yourself and the things that bring you joy. Hobbies can offer an escape, as well as an opportunity for adventure. We encourage our DiRAD Team to embrace their hobbies,…
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Providing exceptional customer experiences (CX) in the fast-paced world of public transportation requires its own unique blend of human expertise and technological support. Customer service representatives in the transit space need to have a strong understanding of the system they support, as well as a…
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In our fast-paced world, it’s easy to get bogged down by work, errands, and responsibilities. But what about those moments when you crave a break, a chance to unwind and recharge? That’s where hobbies come in! These enjoyable activities offer a surprising amount of benefits,…
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