Take care of the customer first, and everything else will take care of itself. That is the DiRAD credo. If this sounds like you, we’d like to hear from you to find out if you would be a good fit to join our team. We offer a professional yet laid back, think-tank culture where ideas are freely exchanged and adventures with “bleeding edge” technology are encouraged. If you are interested in learning more about a career with DiRAD Technologies, contact us at careers@dirad.com.
Current Job Openings
Call Center Representative
We are hiring for a full-time shift with a schedule of Tuesday 10:30am – 7:00pm, Wednesday – Friday 11:30am – 8:00pm, and Saturday 8:30am-5:00pm.
This position will be on-site at our office located in Clifton Park, NY (practicing social distancing guidelines).
If you’re friendly, reliable and enjoy helping people solve problems and get the answers they need, then we want you to join our team!
Call Center Representatives in DiRAD’s outsourced call center play the important role of being the first point of contact for individuals who call, email or chat and need assistance with one of DiRAD’s contracted programs.
Our Call Center Representatives truly enjoy helping people, solving problems, finding answers and overall having a positive impact on someone’s day. You should only apply for this opportunity if you can thrive in a fast-paced environment, keep a calm demeanor, work with various forms of communication technologies (phone, email, chat, etc.) and maintain a positive attitude even on extra busy days. Lastly, our Contact Center is a team, which means that you must be happy to jump in as needed and you understand that your reliability is essential to the team’s overall success.
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Sales Representative
If you’re a go-getter who is coachable and comfortable with prospecting business-to-business (B2B) we want to hear from you!
Sales Representatives at DiRAD Technologies play the important role of connecting with prospective clients, developing relationships and generating new business. Working with DiRAD’s next-generation telecommunications products and services, our Sales Representatives deliver value to our customers by helping to solve their business problems and offering cost-savings solutions using creative approaches and innovative technology. Sales Representatives at DiRAD are passionate about helping businesses, government agencies and higher education institutions find solutions that will have a positive impact on their organization. This is a great opportunity to immerse yourself in your community, and beyond!
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You can also email us at careers@dirad.com if you have questions or trouble applying online.
About DiRAD Technologies, Inc.:
Located in Clifton Park, New York, DiRAD Technologies, Inc. is communications solution provider specializing in solving business problems using creative approaches and innovative technology. The company provides next-generation telephone services, call center implementation, interactive voice response (IVR), and customer service solutions.
DiRAD’s mission is to become an industry leader by exceeding customer expectations as we apply next-generation technology to business problems.
DiRAD is a certified Women-Owned Business Enterprise (WBE).
