Contact Center Technology
Take customer service to the next level with adaptable contact center & live answering solutions.
VoIP Phone Systems
Locally-supported & cost-effective VoIP phone service that businesses & government organizations throughout New York State trust.
Interactive Voice Response
Leverage AI, machine learning, and VoIP technologies to provide interactive, 24/7 services.
Mass Notifications & Alerts
Custom-designed mass notification systems communicate urgent messages across all channels, to any number of people.
Outsourced Contact Center
New York based call center agents provide a tailored, cost-effective outsourced call center solution to meet your business’s customer service needs.
Chatbot & Intelligent Virtual Assistants
Utilize chatbots & intelligent virtual assistants with AI-driven conversational speech capabilities to enhance your customer service offerings.