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Contact Center Technology Icon

Contact Center Technology
Take customer service to the next level with innovations that deliver world-class customer experiences.

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Outsourced Contact Center Icon

Outsourced Contact Center
Professional center agents provide a tailored, cost-effective call center solution to meet your organization’s customer service needs.

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Interactive Voice Response Icon

Interactive Voice Response
Leverage AI, machine learning, and speech technologies to provide interactive, 24/7 services.

Enhance Your Communication

Mass Notifications & Alerts Icon

Mass Notifications & Alerts
Custom-designed mass notification systems communicate urgent messages across all channels, to any number of people.

Discover Possibilities

VoIP Phone Systems Icon

Enterprise Telephony Solutions
From SIP Trunking to Cloud PBX services, DiRAD can unify branch offices and replace legacy “Big Telecom” fixed-line services.

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Chatbot & Virtual Assistants

Chatbot & Intelligent Virtual Assistants
Utilize chatbots & intelligent virtual assistants with AI-driven conversational speech capabilities to enhance your customer service offerings.

Build Your Solution

Company Spotlight – Maria Massa, President and COO

DiRAD is its people – we firmly believe in building a company culture around our personnel and not the other way around. Our low turnover rate on employees is proof of that. This edition of the DiRAD Technologies Company Spotlight features DiRAD’s longest-running employee, President and COO Maria Massa. She didn’t start in that position…
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Is chatbot technology right for my business? 5 Goals That Align with Chatbot Technology

One of the most important things to consider about chatbot technology is how you’ll use it to accomplish your business goals. Investing in a chatbot for the sake of keeping up with the times isn’t a wise strategy. It will leave you feeling like you wasted your time, money, and effort when you realize that…
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