DiRAD provides critical tools for COVID-19 communications and staff management. Learn more

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Contact Center Technology
Take customer service to the next level with adaptable contact center & live answering solutions.

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VoIP Phone Systems Icon

VoIP Phone Systems
Locally-supported & cost-effective VoIP phone service that businesses & government organizations throughout New York State trust.

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Interactive Voice Response Icon

Interactive Voice Response
Leverage AI, machine learning, and VoIP technologies to provide interactive, 24/7 services.

Enhance Your Communication

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Mass Notifications & Alerts
Custom-designed mass notification systems communicate urgent messages across all channels, to any number of people.

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Outsourced Contact Center
New York based call center agents provide a tailored, cost-effective outsourced call center solution to meet your business’s customer service needs.

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Chatbot & Virtual Assistants

Chatbot & Intelligent Virtual Assistants
Utilize chatbots & intelligent virtual assistants with AI-driven conversational speech capabilities to enhance your customer service offerings.

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Why Your Business Needs To Move To Cloud-Based Phone Service

Why your phone system needs to move to the cloud People still think of the phrase, ‘in the cloud’ as a fancy way of meaning ‘expensive premium technology only meant for the enterprise company.’ In fact, cloud technology is simply the delivery of services through a network that allows you to store and share information….
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Thank you for being a part of the Clifton Park business community!

DiRAD Technologies, established in Clifton Park in 1984, offers Cloud Telephony, AI-Powered Voice & Chat Bots, and our new COVID risk assessment tool. Powerful tools for your business, at a low price, with no contracts. How often do you get the chance to try a powerful cloud communication tool, free and without contracts? That’s what…
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