Contact Center Technology
Take customer service to the next level with innovations that deliver world-class customer experiences.
Outsourced Contact Center
Professional center agents provide a tailored, cost-effective call center solution to meet your organization’s customer service needs.
Interactive Voice Response
Leverage AI, machine learning, and speech technologies to provide interactive, 24/7 services.
Mass Notifications & Alerts
Custom-designed mass notification systems communicate urgent messages across all channels, to any number of people.
Enterprise Telephony Solutions
From SIP Trunking to Cloud PBX services, DiRAD can unify branch offices and replace legacy “Big Telecom” fixed-line services.
Chatbot & Intelligent Virtual Assistants
Utilize chatbots & intelligent virtual assistants with AI-driven conversational speech capabilities to enhance your customer service offerings.
