DiRAD provides critical tools for COVID-19 communications and staff management. Learn more

Reimagine Customer Communications



 



Contact Center Technology Icon

Contact Center Technology
Take customer service to the next level with innovations that deliver world-class customer experiences.

Explore Options

Outsourced Contact Center Icon

Outsourced Contact Center
Professional center agents provide a tailored, cost-effective call center solution to meet your organization’s customer service needs.

Learn More

Interactive Voice Response Icon

Interactive Voice Response
Leverage AI, machine learning, and speech technologies to provide interactive, 24/7 services.

Enhance Your Communication

Mass Notifications & Alerts Icon

Mass Notifications & Alerts
Custom-designed mass notification systems communicate urgent messages across all channels, to any number of people.

Discover Possibilities

VoIP Phone Systems Icon

Enterprise Telephony Solutions
From SIP Trunking to Cloud PBX services, DiRAD can unify branch offices and replace legacy “Big Telecom” fixed-line services.

Learn More

Chatbot & Virtual Assistants

Chatbot & Intelligent Virtual Assistants
Utilize chatbots & intelligent virtual assistants with AI-driven conversational speech capabilities to enhance your customer service offerings.

Build Your Solution

5 Reasons You Should Outsource Your Customer Service

In this new century, whether you’re a business owner or head of a government agency, customer satisfaction comes down to every single transaction. That one bad review can result in untold losses.  There is no hiding from social media reviews. One wrong move, and your customer service mistake is broadcast to the masses via Twitter,…
Read More

Company Spotlight

Caiden Tuller Throughout its long history, DiRAD has been able to retain the best and brightest people by promoting a workplace that is professional yet laid back; a think-tank culture where ideas are freely exchanged and adventures with “bleeding edge” technology are encouraged. We love to highlight the incredibly talented individuals who make our workplace…
Read More

See More News & Blogs Posts »

How Can We Help?

  • This field is for validation purposes and should be left unchanged.