Contact Center, IVR, VoIP and Chatbot Solutions VoIP Phone Services

As competition for students dramatically increases, colleges are looking for ways to ensure that prospective and current students receive the best customer experience possible. This includes every possible touchpoint a parent or student may want to use. DiRAD has worked with institutions across the US to dramatically improve the customer experience while dramatically reducing costs, with innovative solutions such as Interactive Voice Response (IVR), contact center technology, and virtual assistant interfaces such as chatbots.