Government Human Services agencies are tasked with a huge responsibility: ensuring the health and welfare of children and families. It is quite often that these agencies shoulder this monumental responsibility with a dearth of resources, overworked staff, and strained caseloads. With a growing population of clients, these agencies need help managing communications with clients, families, and providers. DiRAD helps social services agencies across the USA quickly and efficiently communicate with their clientele, using technology and innovations that dramatically reduce costs and improve customer satisfaction.