Government agencies are often overwhelmed by their mandate to provide services under a shrinking, austere budget. DiRAD Technologies provides innovative, cost-effective solutions that address the need to communicate with citizens over multiple channels. For over 30 years, DiRAD’s team of experts has been providing creative communications solutions that enhance citizen services. Our collaborative approach with the customer ensures that the solution exactly fits specifications and organizational needs. From vast contact center deployments to AI-integrated IVR systems, we combine an old-school service philosophy with a keen focus on the latest technologies.