DiRAD IVA: MLGW

Below is a work-in-progress demo for Memphis Light, Gas & Water. You can ask the bot:
-How to start/stop service
-How to make payment arrangements
-Special COVID-19 payment information

The application is also integrated with the Residential FAQ. Reviewing this FAQ will give you an idea of what you can ask the bot. As this is a demo, there will be tweaks and lots of testing before it would go into production.

How Can We Help?

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