Automate Tasks, See Real Business Growth

Business gets more and more complex with each passing year. Customers expect more even though the marketplace is full of uncertainty. How does a business maintain itself when the environment is so unpredictable and complicated? One answer: stop doing manual tasks that cost your business time and money! If you just asked yourself “Automate tasks…
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Business Communication Systems

Working From Home in the Age of Coronavirus

The rapid spread of the Coronavirus has led to a vast number of employers to consider work-from-home strategies for their employees. While the jury is still out on the virus’s dangers, the fact remains that organizations are getting serious about work-from-home and are asking for help. The major challenges of work-from-home include: Issues with employee…
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cost of bad customer service infographic

The True Cost of Bad Customer Service

Ever wonder how important your customer service team is? Spoiler….it’s more important than you think. As business owners, we all know that acquiring a new customer can cost significantly more than keeping an existing customer. However, customer service is often the weakest point in a business, costing billions of dollars per year. Most of the…
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trends for 2020

Unified Communication 2020 Trends

It’s almost 2020. Does your business have the communication technology, training and personnel in place that will help it flourish in the next decade? How can you tell? If you are like most business owners, managers or employees, you may not know if your company’s communication system is ready for the next 10 years. Many…
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