Outsourced Contact Center

An Outsourced Contact Center is Cheaper than You Think – Here’s Why

Before you entirely write off an outsourced contact center, we want to explain all the unforeseen costs associated with doing it yourself. You know you need to step up your customer service. That’s why you’re reading this article! But do you know what it takes to make a contact center efficient and accessible to all…
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How To Shine With Your Citizens

Customer service is not just for businesses anymore. Producing happy customers is just as important for municipalities as it is for business, albeit for the opposite reason. Businesses want their customers to return and spend more money.  Municipalities need to create happy citizens, so they don’t come back and consume more resources, or worse yet,…
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Make COVID Surveys Touch-Free!

Limit in-person contact & handling of frequently touched items, like a COVID Survey! Our COVID Survey System is touch-free, easy to use, and inexpensive. It’s also NO CONTRACTS! When you no longer need it, just cancel it.   FEATURES: • Create telephone and text message surveys to assess COVID risk for people entering your facilities, and…
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Everyday Uses for Your Mass Notification System

A Mass Notification System is a great resource for any business or organization. It is particularly useful during emergencies and critical events, to make sure important messages get to as many people as fast as possible. It’s no stretch to say that a properly enabled Mass Notification System can save people from getting injured, and…
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