Whether you are a government entity, school, or large enterprise, there are certain times when it is important to reach a large number of people quickly. Having a mass notification system in place ensures that critical messages are received by the right people in a timely and seamless manner. However, not all mass notification systems are created equal, and the technologies are ever-improving. If you are weighing your mass notification options, it is important to be informed before making any decisions. That is where DiRAD Technologies mass notification experts can help! Read our latest articles on the subject, or reach out to chat.
Before you entirely write off an outsourced contact center, we want to explain all the unforeseen costs associated with doing it yourself. You know you need to step up your customer service. That’s why you’re reading this article! But do you know what it takes to make a contact center efficient and accessible to all…
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Customer service is not just for businesses anymore. Producing happy customers is just as important for municipalities as it is for business, albeit for the opposite reason. Businesses want their customers to return and spend more money. Municipalities need to create happy citizens, so they don’t come back and consume more resources, or worse yet,…
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Limit in-person contact & handling of frequently touched items, like a COVID Survey! Our COVID Survey System is touch-free, easy to use, and inexpensive. It’s also NO CONTRACTS! When you no longer need it, just cancel it. FEATURES: • Create telephone and text message surveys to assess COVID risk for people entering your facilities, and…
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DiRAD Technologies‘ very own Jolene Damián had the pleasure of co-hosting a webinar titled “Enhancing Customer Experience – bridging the gap between marketing and technology” last month with Michael Roach Creative. Not only was the turnout good, but those who attended noted that it was well presented, informative, helpful, and also fun. Some of the…
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If your company is open for business you may be collecting “COVID Risk Surveys” at the door. Collecting this important information can make a life of difference! But if you’re collecting this important survey information, then you should be doing so with a system that is healthy, efficient, and cost-effective! Having to print, put out,…
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Your company or organization just invested in a new, state-of-the-art Emergency Notification System. You worked with your vendor to set it up and are feeling good about the time and resources you put into this very important project. Moving forward, should any type of emergency arise, all who need to know will be notified in…
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A Mass Notification System is a great resource for any business or organization. It is particularly useful during emergencies and critical events, to make sure important messages get to as many people as fast as possible. It’s no stretch to say that a properly enabled Mass Notification System can save people from getting injured, and…
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