If your company is open for business you may be collecting “COVID Risk Surveys” at the door. Collecting this important information can make a life of difference! But if you’re collecting this important survey information, then you should be doing so with a system that is healthy, efficient, and cost-effective! Having to print, put out,…
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Inbound SMS Articles
If your customers are in the 16-40 age range, chances are your business could benefit from Inbound SMS. Inbound SMS, also known as Inbound Texting, allows businesses to engage in a fully interactive conversation with their customers on a platform they prefer to use. Interested in learning more about this business communication tool? View our articles below, or reach out to chat.
When Should A Business Not Use Texting?
As we have previously discussed, text messaging can be a valuable tool for your customer service team and your entire company. From the convenience to the low cost to the flexibility, texting has made its way to the mainstream when it comes to communication between customers and businesses. With all that being said, there are…
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How Using Text Messaging Can Help Your Business
The way that businesses and customers interact is always evolving. From face-to-face meetings to ordering products by mail to online forms, each step was seen as an improvement in some way by both customers and businesses. And it’s no different with the next step – Business Text Messaging. In today’s day and age, communication between…
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Utilizing Inbound SMS to Improve Your Customer Service
It is no secret that people have become increasingly reliant on their smartphones. In fact, texting has become the #1 way people choose to communicate. Back in 2017 a DOMO study found that worldwide over 15 million text messages were sent every minute. That is a lot of communication happening via SMS, and that number…
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