businessman texting on mobile device

When Should A Business Not Use Texting?

As we have previously discussed, text messaging can be a valuable tool for your customer service team and your entire company. From the convenience to the low cost to the flexibility, texting has made its way to the mainstream when it comes to communication between customers and businesses. With all that being said, there are…
Read More

inbound SMS text messaging

How Using Text Messaging Can Help Your Business

The way that businesses and customers interact is always evolving. From face-to-face meetings to ordering products by mail to online forms, each step was seen as an improvement in some way by both customers and businesses. And it’s no different with the next step – Business Text Messaging. In today’s day and age, communication between…
Read More

inbound SMS text messaging

Utilizing Inbound SMS to Improve Your Customer Service

It is no secret that people have become increasingly reliant on their smartphones. In fact, texting has become the #1 way people choose to communicate. Back in 2017 a DOMO study found that worldwide over 15 million text messages were sent every minute. That is a lot of communication happening via SMS, and that number…
Read More

How Can We Help?

  • This field is for validation purposes and should be left unchanged.
    wpChatIcon