Chatbots are transforming the ways in which businesses and consumers interact online. The advancement in intelligent virtual assistants and chatbot software and services has been very exciting for business owners & tech geeks alike! But it can also be hard to keep up with. DiRAD’s IVA/chatbot development experts are here to keep you up to date, not only on what is currently available but also on what is yet to come in the chatbot industry. More importantly, we take the time to explain how these opportunities can help your business improve customer satisfaction, lower costs, and handle customer inquiries and support questions more efficiently. Interested in learning more about what chatbots can do for your business? We’d love to talk!
One of the best ways to make your customers happier, relieve some stress on your employees, and make your business more efficient is to utilize chatbots during your non business hours. By offering a chatbot to your customers throughout your off hours, customers can get the answers and support they need on their schedule. The…
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Today chatbots are being leveraged by companies for lead generation, customer service, placing orders, and so much more. Chatbots are an effective tool, but they are not magic. They are only as good as you make them. Unfortunately, not all chatbots are a success. If you are considering developing a chatbot for your business, it…
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Imagine having an unlimited number of employees who are available all day every day to help your customers with their questions and support related issues, all with no waiting, on the device of the customers’ choosing. And in their language, whatever that may be. That’s basically what Chatbots can provide. They can completely change how…
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Chatbots are an exciting technology that offers businesses across a wide variety of industries unique solutions for interacting with customers. The advancement in chatbot technology has been very exciting for business owners and tech geeks alike. However, what is yet to come is far more exciting! Check out this chatbot trends infographic to get a…
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