Now your call center can efficiently and quickly replace your work from home software, without the huge price tag – We’re proud to offer our communications solutions at the best price available on the market (price match guaranteed) and no monthly contracts!

woman on IVR phone in office

We are the only telecommunications service that offers quality work from home software, and impeccable customer service without contracts. The reason why?

We believe in earning your business monthly, not locking you into a 3-year contract, and forgetting about you after collecting the first payment!

Business Continuity has taken on a whole new meaning since early 2020. With our Cloud Contact Center Technology, your business won’t ever miss a beat. Our easy to deploy, cost-effective, and secure Cloud Contact Center Solutions will ensure your customer experience is on point each and every time.

Cloud Contact Center Implementation Services


DiRAD Technologies implements a variety of contact center solutions, including our own Nextphone platform, as well as PureCloud and PureConnect from Genesys. DiRAD’s contact center implementation services include:Call Center Benchmarks Infographic

  • PMP-Certified project management
  • In-depth business analysis and thorough discovery process
  • Custom development of call, SMS, email, and web chat flows
  • Artificial Intelligence (AI) – enabled Interactive Voice Response (IVR)
  • Onsite, direct training and cutover support

Call to take advantage of a free 30-day trial with a hassle-free switch over today!

Call 518-438-6000 or email for more information.

*  fair apples-to-apples comparison

* 10+ user minimum 

Article written by DiRAD Technologies, Inc

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