Home > Solutions>DiRAD IVR

You Think It. We Build it.

DiRAD is a turnkey solution provider, designing and building IVR systems and hosted applications for the public and private sectors for over 20 years. We are a fully staffed, 24x7 operation dedicated to providing the best support in the industry.

Your DiRAD IVR will conform to your specifications, through our streamlined development process that we have perfected over 23 years.

Every Hosted and Installed DiRAD IVR Includes:

Call Flow Diagram 
DiRAD will create a custom call flow, which is a visual representation of your voice application. This will help you define exactly what your callers will experience.

Script Development
DiRAD script development professionals take your “rough” script (or none at all) and create a masterpiece of call experience. Your voice application should quickly and painlessly get your callers served.

Since a quality voice is mission critical to your satisfaction and our success, professional English voice recording is included in every IVR we build. We can also build your application in 30 different languages. 

Voice and Web Programming
Since DiRAD custom builds every IVR, we employ in-house programmers to build your application using the call flow and script that we worked to design. All web-based functionality that you require is also built by our staff, which allows us to quickly mobilize for your change requests.

No Hassle Testing and Changes Period
After system installation, any changes you require (in scope) will be done at no charge for the first 30 days of your deployment. 24/7 support and fixes are included at no charge for the life of your support agreement.

Voice and Web Programming
Since DiRAD custom builds every IVR, we employ in-house programmers to build your application using the call flow and script that we worked to design. All web-based functionality that you require is also programmed by our in-house development staff, which means faster turnaround for you.

No Hassle Testing and Changes Period
After system installation, any changes you require will be done at no charge for the first 30 days of your deployment. 24/7 support and fixes are included at no charge for the life of your support agreement.

DiRAD Technologies
9 Corporate Drive
Clifton Park, NY 12065
email

Call 800 778 2927

REQUEST A QUOTE