DiRAD IVR

Premise-Based IVR Solutions

We are the Experts in Interactive Voice Response
DiRAD Technologies is a national provider of Interactive Voice Response Systems. DiRAD specializes in custom IVR applications that are built to suit the demands of the customer's business environment. We serve millions of callers each day though our hosted and premise-based systems. Our diverse customer base hails from the ranks of Fortune 500 companies, large government agencies, small businesses and municipalities. Our IVR applications are completely customized to the needs of the customer.

Creative Solutions with features that are most in demand:

Available as a hosted solution or on-premise system
Full consultation and business analysis
Speech recognition
Multiple languages.
Patented UltraSilent® technology allows IVR to serve the deaf population.
Pure VoIP solution or traditional TDM
Unlimited number of port scalability

What Sets Us Apart?

System design, installation, training and support anywhere in the U.S., Canada and Mexcio
Our business analysis and IVR development process gives you an IVR that maximizes your callers’ positive experience – not frustrates them.
Our technical support is staffed by DiRAD engineers and developers
Unrivaled post-sale support

DiRAD IVR On-Demand

DiRAD’s experience in IVR combined with our expertise in VoIP, Networking and web development create a powerful, cost-effective on-demand IVR system that costs pennies per call. DiRAD’s IVR On-Demand includes full-service application design, web portal access for custom reporting and 24x7 support. DiRAD On-Demand is hosted in a major telecom hub, with fire protection, bio-metric security and generator power backup. Geographically dispersed carriers ensure provider redundancy, and systems are monitored 24x7 via the network and PSTN.

Benefits of DiRAD IVR On-Demand

When you sign up for DiRAD Hosted IVR, you are partnering with a world-class IVR development company. We have an in-house development staff and fully certified engineers.
Rapid application development and provisioning means your high-volume application doesn’t have to wait for weeks to get started.
DiRAD is a full-service IVR development company with professionals dedicated to voice applications.
We provide a toll-free number or a DID (Direct Inward Dial) local to your area - anywhere in the USA and Canada, plus select countries throughout the world.
We take care of all the equipment leaving you free to run your business.

On-Demand IVR Features:

Scalable from 1 to thousands of simultaneous calls
Web Portal for reports and application management
Integration to your data via SOAP, ODBC, FTP and others
Supports call transfers to any number in the world
Multiple language support
Available speech recognition
Available premium text to speech (listen)

Solutions

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> DiRAD IVR
> Unified Communications
> Call Center Technologies
> IP Telephony

Toll Free: 800 778 2927
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