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ProductsInteractive Intelligence Customer Interaction CenterCustomer Interaction Center gives contact centers an innovative pre-integrated application suite and multimedia ACD capability to manage phone calls, faxes, e-mails and Web interactions from one platform. But CIC's inherent PBX/ IP PBX call processing , voicemail, fax server and unified messaging also let it reach throughout enterprise — empowering agents, supervisors and business users alike to elevate productivity and performance as well as customer service. More... Interactive Intelligence Enterprise Interaction Center Traditional PBX phone equipment was never made for voice over IP (VoIP) and open standards like SIP. Enterprise Interaction Center, however, is a pre-integrated IP PBX application suite and phone system designed for VoIP and SIP out of the box. More than that, Vonexus EIC gives you enterprise everything it needs for “new-age” business communications. More...
The MIC solution lets organizations in business, higher education, healthcare, and other sectors support every aspect of messaging, and do so with a single powerful, LDAP-based software platform. More...
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