Interactive Intelligence Vonexus

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Traditional PBX phone equipment was never made for voice over IP (VoIP) and open standards like SIP. VONEXUS Enterprise Interaction Center, however, is a pre-integrated IP PBX application suite and phone system designed for VoIP and SIP out of the box. More than that, Vonexus EIC gives you enterprise everything it needs for “new-age” business communications.

Total voice and data management for unified communications
Start with a SIP-supported network to converge Vonexus EIC’s robust phone features and your communications applications. Thereafter, equip from 100 to 1,000 users to manage calls plus e-mails, faxes, Web interactions, and valuable business and customer information.

Microsoft applications integration
Leverage Vonexus EIC’s open standards to integrate to Microsoft Outlook® and Exchange Server for e-mail and unified messaging, to Microsoft® Dynamics™ CRM and GP (Great Plains®), and to products from the Windows® Server System and Windows Mobile® lineups as needed.

One system enterprise-wide
Vonexus EIC’s integrated platform architecture lets your business easily unify branch offices, departments, workgroup “contact center” operations, information workers and remote and mobile employees for enhanced collaboration, productivity and customer service.

Products

> Overview
> DiRAD IVR
> Interactive Intelligence CIC
> Interactive Intelligence MIC
> Microsoft Unified Communications
> Microsoft Exchange 2007

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