News Archives

DiRAD Announces Federal GSA Contract

Albany, NY- May 23 - DiRAD Technologies recently announced a U.S. General Services Administration (GSA) Schedule 70 contract award for Hosted Interactive Voice Response (IVR) services. DiRAD’s Hosted IVR technology provides advanced voice services such as outbound notification via phone call, polls, email or text messaging, telephone access to data for inquiries/updates and web-based controls. Hosting allows customers to purchase voice services as the need arises, without acquiring equipment or software. More...

DiRAD Technologies Joins Apprenda Partner Program for SaaS Application Providers

Clifton Park, NY - Apprenda, developer of a SaaS enablement platform for independent software vendors, and DiRAD Technologies of Albany, NY have formed a partnership that will allow DiRAD to build on-demand line of business applications that integrate with their existing hosted telephony platform. DiRAD has over twenty years of experience providing on premise voice networking and data solutions to customers such as the Port Authority of New York and New Jersey, the New York City Police Department, and other agencies nationwide. Apprendas technology will allow DiRAD to build integrated voice applications and deliver them to customers on demand. More...

Going VoIP . . . with little Cisco gear

Former Cisco engineer is building a global VoIP network with Interactive Intelligence, Polycom gear
Ex-Cisco engineer Dave Cote has ambitious plans for Stanley Works' global VoIP network: hundreds of sites and potentially tens of thousands of Session Initiation Protocol phones. But the project will involve little gear sporting his
old employer's logo. More...

Interactive Intelligence Wins Call Center Magazine's Product of the Year Award

INDIANAPOLIS, April 24, 2007 – Call Center Magazine has awarded the Interactive Intelligence Inc. (Nasdaq: ININ) contact center automation software, Customer Interaction Center® (CIC), “Product of the Year.” More...

Toll Free: 800 778 2927
e-mail