The City of New York Department of Small Business Services (SBS) recently approved DiRAD Technologies, Inc. as a Certified Women-Owned Business Enterprise (WBE). The certification is available to companies that either reside in New York City, or conduct a substantial amount of business in the city.
DiRAD will leverage its 20 years of doing business with the City to open new opportunities as a WBE.
Maria Massa, DiRAD President, is looking forward to increasing DiRAD’s footprint in the city. “In my 23 years with DiRAD, we’ve helped many city agencies implement Interactive Voice Response (IVR) systems, call centers and custom applications that ultimately improve business processes, increase productivity and allow the agency to provide constituents with an improved customer-service experience. As a certified WBE, I’m excited about continuing that trend and about the new opportunities we’ll encounter.”
About DiRAD Technologies
Founded in 1984, DiRAD Technologies, Inc. is a telecommunications solution provider, delivering next-generation Unified Communications, Contact Center, Cloud, Mobile, and Interactive Voice Response (IVR) solutions. DiRAD partners with customers to deliver dramatic results using innovative technology, resulting in improved customer service, efficiency, and cost savings. DiRAD’s major customer segments include government and higher education. DiRAD holds various New York State contracts including OGS CTS and CTES contracts, PBITS, and IT Manufacturer Umbrella Contract (Cloud).