Interactive Intelligence in the Magic Quadrant – again

John M. News

Interactive Intelligence Group has been positioned as a Leader in the Gartner 2016 Magic Quadrant for Contact Centre Infrastructure, Worldwide. As a Gold Partner since 2000, DiRAD has been providing implementation services for the entire Interactive Intelligence software stack, becoming a specialist in high-volume government contact centers and IVR systems. To read the story by IT Online, click here to continue.