Knowledge and Experience
DiRAD specializes in designing, building, implementing, and supporting communications solutions that may reside on your premises or in the cloud. Our unique skillset is comprised of experts in VoIP, mobile, IVR, network communications, and telephony. While we can handle just about any communications modality, we also have extremely bright developers who design modern yet functional interfaces for all devices. DiRAD’s 30 years of experience with machine-to-machine communications within the IVR context has also resulted in the genesis of an IoT practice within our company.
Our company is client-focused, with huge investments in our people and support resources, to provide the latest solutions for our government customers.
A Skill Set Focused on IP Communications
DiRAD’s talent pool is as wide as it is deep. Each customer deployment presents a new integration challenge from both a technology and a user perspective. Technical competencies include:
- Call Center Business Analysis and Implementation
- Network Architecture and Design
- Telephony Application Development
- Mobile Development for iOS, Android, and Microsoft Devices
- ASR/Speech User Interface Design and Development
- PMI-Certified Project Management
- IoT Device Interface Design and Development
DiRAD staff possess technical certifications from Microsoft, Cisco, Polycom, and Interactive Intelligence.
DiRAD can help you develop and implement a communications strategy that will better serve your population base and fit your budget.Learn More
“DiRAD has saved our agency millions of dollars over the years, automating many of our business services. I recommend them highly.”
-Bill S., New York State Health Department