DiRAD Partner Interactive Intelligence a Leader in Magic Quadrant

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INDIANAPOLIS–(BUSINESS WIRE)–Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of collaboration, communications and customer engagement software and cloud services, has been positioned as a Leader in the Gartner 2015 Magic Quadrant for Contact Center Infrastructure, Worldwide report1. “More than 20 years ago we embarked on a journey to build the first converged all-in-one communication applications platform for the contact …

Lots of Action During The 2015 New York State Forum

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As a New York State Contract Vendor and exhibitor at the 2015 NYS Purchasing Forum and Trade Show at the Empire State Plaza Convention Center, DiRAD staff were kept busy by the more than 1,200 attendees. Staff met with purchasing agents throughout the state to talk about our product and service offerings and the benefits derived by our government customers. …

Government Technologists Visit the DiRAD Booth

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May 14 brought DiRAD staff to the Saratoga Springs City Center as an exhibitor during the New York State Local Government Information Technology Directors’ Association’s Spring Conference and Vendor Fair. The event provided DiRAD an opportunity to highlight our products and services to county and local governments. DiRAD also participated in various roundtable discussions focusing on VOIP, Virtualization, Cyber Security, …

DiRAD Attending Interactions 2015

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DiRAD will journey to Indianapolis for 3 days of technical and business-focused sessions. The conference includes the latest product offerings, current trends, creative approaches to business problems, and industry specific solutions. For additional information, click here.

DiRAD Attending the NASTD Eastern Regional

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The National Association of State Technology Directors will gather in Stowe, Vermont to discuss topics such as Outsourced Services, Software Services, and Office 365.  In addition, state reporting sessions will cover IT project initiatives and a summary of current and future IT procurements.  For additional information, click here.

DiRAD to Exhibit at NYSLGITDA

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The New York State Local Government Information Technology Directors’ Association’s Spring Conference and Vendor Fair will take place at the Saratoga Springs City Center.  Stop by to say, “Hello” and to chat about Interactive Voice Response, Unified Communications and Contact Center technologies.  For more information, click here.