your contact center source
Omnichannel | Workforce Management |IVR | Outbound
Headquartered in Albany, NY We work with clients that have locations across the state and across the country
Facing Public Sector
With budgets getting smaller and smaller, and the rate of diverse communications needs of consumers growing faster and faster, government-funded entities are being forced to get creative in their efforts to meet customer requirements in cost-effective ways.
From millennials to senior citizens, constituents have come to expect 24/7 government services. Find out how to offer more for less.
Customers shouldn’t be restricted to just one or two channels of communication. Discover how you can get to that next level.
Rather than build walls between you and your customers, DiRAD helps you tear them down.
Creative Communication Solutions from
Recent Blog Posts
New York Association of Pretrial Service Agencies 2017 Annual Conference – October 29-30, 2017