your contact center source
Omnichannel | Workforce Management |IVR | Outbound
Headquartered in Albany, NY We work with clients that have locations across the state and across the country
Facing Public and Private Sector
With budgets getting smaller and smaller, and the rate of diverse communications needs of consumers growing faster and faster, companies and government institutions are being forced to get creative in their efforts to meet customer requirements in cost-effective ways.
From millennials to senior citizens, customers have come to expect 24/7 customer services. Find out how to offer more for less.
Customers shouldn’t be restricted to just one or two channels of communication. Discover how you can get to that next level.
Rather than build walls between you and your customers, DiRAD helps you tear them down.
Creative Communication Solutions from
Recent Blog Posts
GovConectx Winter Showcase – February 22
GovTech – March 6
Federal Innovation Summit – March 14
NASPO Exchange – March 18-20
Ft Belvoir Expo – March 22
Genesys CX18 – May 1-4
New York GovBuy – May 2-3