your contact center source.
Technology | Hosting |Agent Outsourcing
Headquartered in Albany, NY We work with clients that have locations across the state and across the country
Facing Public Sector
With budgets getting smaller and smaller, and the rate of diverse communications needs of consumers growing faster and faster, government-funded entities are being forced to get creative in their efforts to meet customer requirements in cost-effective ways.
From millennials to senior citizens, constituents have come to expect 24/7 government services. Find out how to offer more for less.
Customers shouldn’t be restricted to just one or two channels of communication. Find out how you can get to that next level.
Rather than build walls between you and your customers, DiRAD helps you tear them down.
Creative Communication Solutions from
Recent Blog Posts
DoD NE Regional Council – March 23, 2017
NY GovBuy – May 3-4, 2017
NYSLGITDA – May 17-18, 2017
CX 17 – May 22-25, 2017
SUNY Technology Conference – June 20-21, 2017
WBENC National Conference – June 20-22, 2017